At PetDetect, it is our desire that you are very satisfied with your new animal identification system. As a new company that is striving to offer the very best product and support to our customers, we need your feedback in order to continue to work on further product development and product enhancements. While we understand that you have only had the system for a short period of time, we would appreciate if you would kindly respond to a few questions about the system. Your feedback is greatly appreciated.
 

1. Please indicate the animal management software you are currently using with the PetDetect system

2. How would you rate the ease of installing the PetDetect Collar Media?

3. How would you rate the installation instructions available online?

4. How would you rate the ease of physically installing the printer?

5. How would you rate the ease of commanding a print from your animal management software?

6. How would you rate the quality of print on the completed collar or label?

7. How would you rate the information that prints from the program?

 
PRODUCT TIP: Did you know that you can print any type of information label for non check in related items such as a first aid kit, chemicals or even runs? Simply create a new appointment for a new client and type whatever you want in the pet name and last name field and print! Presto….now you have a labeler for virtually anything. You can also set up a 1”x6” document in Microsoft word in landscape format and set the margins all at .1”. Now type whatever you need in a label and print to the CT-400.

When used as a label for articles please rate the following:
 

8. How would you rate the ease of removing the backing?

9. How would you rate the ability for the label to stick on an article?

10. Is the product useful to you in the organization of belongings?

 
PRODUCT TIP: Did you know that the 6” printed label can be used as a band for articles rather than sticking the whole label on an article? To use as a band, just peel the 2” section off the back to create a band to go around handles, medication bottles, cans, crates, and many other common items arriving with a pet.

When used as collars for pets please rate the following:
 

11. How would you rate the ease of applying the collar to an incoming guest?

12. How would you rate the ability of the collar to stay on a guest for more than a single days stay?

13. Considering both durability and safety, do you think the collars are:

14. If the collars were made stronger, would you have any concerns?

15. Do you have any other general comments or would you like to write a testimonial for PetDetect?

 
Thank you for your time and consideration. Your comments will be used in consideration of future product development.